The Family Liaison Program assists families in dealing with complex circumstances concerning their child's educational placement. The Family Liaison works toward a goal of helping the child and family to identify their own strengths and needs. Family Liaisons have knowledge of available resources, or find the necessary resources to meet the unique goal of the individual. The Family Liaison listens to the client's story and their plans for the future. They then provide choices and narrow down possibilities to come to a decision about the child's social, economic and educational needs. The Family Liaison monitors changes in the client's situation and keeps the case manager updated. Their ultimate goal is to point clients to the right service, organization or agency for their particular situation and become a bridge to connect them to other agencies and services as needed. Family Liaisons follow-up with the client to make sure the services were beneficial.